Ridewave Preorder Delivery Updates

Find the latest verified delivery update for your Ridewave preorder. Select your model below to see its current shipment stage and estimated dispatch window. Individual carrier tracking is sent once your own order has been dispatched.

Find Your Preorder Update

Miniwave Preorders - Aqua & Graphite

Preparing for departure

Last updated: 16 July 2026

Preparing
Departed
Sea freight
Customs
Warehouse
Ready

The Miniwave Folding Ebike shipment in Aqua and Graphite has been loaded into the container and is ready to depart from China.

Typhoon weather conditions around the port have delayed the vessel's departure schedule. We are monitoring the confirmed departure date closely and will email customers again once the container has left port.

Estimated dispatch window: To be confirmed after vessel departure
What happens next: Once the vessel departs, the shipment will begin sea freight to Australia. We will share the next verified update when the departure schedule is confirmed.

Koala, Wallaby, Wallaby Plus & Platypus Preorders

Preparing for departure

Last updated: 16 July 2026

Preparing
Departed
Sea freight
Customs
Warehouse
Ready

The Koala, Wallaby, Wallaby Plus and Platypus electric trike shipment has been loaded into the container and is ready to depart from China.

Typhoon weather conditions around the port have delayed the vessel's departure schedule. We are monitoring the confirmed departure date closely and will email customers again once the container has left port.

Estimated dispatch window: To be confirmed after vessel departure
What happens next: Once the vessel departs, the shipment will begin sea freight to Australia. We will share the next verified update when the departure schedule is confirmed.

What Your Update Tells You

Current Stage

The latest verified stage for your model's shipment, from departure through to readiness for dispatch or collection.

Dispatch Window

Our latest estimated window for dispatching your order from the Ridewave warehouse. This is not the final carrier delivery date.

Understanding Estimated Dispatch Windows

Preorder delivery timing can be affected by production schedules, vessel availability, weather, port operations, customs processing and transport to our warehouse. For that reason, we provide estimated dispatch windows rather than promising an exact arrival or dispatch date before the shipment is ready.

The timeline becomes more reliable once the container has been loaded and the vessel schedule is confirmed. If the estimated window for your model changes, we will update this page and email affected preorder customers directly. For payment options, cancellation details and the overall preorder process, see our How Ridewave Preorders Work page.

How Ridewave Preorders Work

Humm FAQ

Why is my model not at the same stage as another Ridewave preorder?

Different models, colours or preorder periods can be supplied and shipped in separate batches. Please refer to the update listed for your specific model.

What does the estimated dispatch window mean?

It is our best verified estimate for when orders in that batch will leave the Ridewave warehouse. It is not the same as the final carrier delivery date to your address, and it can change before the shipment is ready.

When will the estimated dispatch window be most reliable?

The timeline becomes more reliable once the container has been loaded and the vessel schedule is confirmed. Before then, the expected window is based on the best available production information and can still change.

How often will Ridewave update this page?

We update the page when a verified shipment milestone changes. We also email affected customers when their shipment reaches key stages, including departure, sea freight, customs processing, arrival at our warehouse and readiness for dispatch or collection.

Will I receive an email when my preorder is ready?

Yes. We will email affected preorder customers as their shipment progresses and send your normal dispatch confirmation with tracking once your individual order leaves our warehouse.

Why can I not see my individual tracking number yet?

This page shows the progress of the incoming shipment for your model. Your individual carrier tracking is created and emailed once your own order has been dispatched from the Ridewave warehouse.

My order includes an accessory. Will it ship with my preorder?

Accessories may ship with your electric bike or trike, or separately, depending on the items in your order and stock availability. Refer to the tracking details for each order item once dispatched.

Will I receive an email when my preorder is ready?

Yes. We will email affected preorder customers as their shipment progresses and send your normal dispatch confirmation with tracking once your individual order leaves our warehouse.

Need Help With Your Preorder?

If you cannot find your model above or need help with an existing preorder, contact our team and include your order number so we can assist you quickly.

Contact Ridewave Support

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