Product Details
The Urban eBike – iGO Special Edition is a refined urban ebike built for smooth city commuting and relaxed everyday riding. Designed on a balanced hybrid urban frame, it delivers a confident and comfortable ride that feels natural in real-world urban conditions.
At the heart of this urban ebike is a responsive mid-drive motor, delivering smooth and efficient power directly through the drivetrain. This mid-drive system provides better weight distribution, improved climbing performance, and a more natural pedalling feel compared to hub motors — ideal for stop-start traffic and varied city terrain.
Customisable pedal assist levels allow riders to fine-tune support for commuting, errands, or longer leisure rides, while maintaining excellent efficiency. The robust frame design and integrated safety features ensure durability and stability for daily use.
Paired with a high-capacity battery, the Urban eBike offers an impressive riding range of up to 110km under optimal conditions, reducing the need for frequent charging. Whether you’re commuting to work, riding bike paths, or cruising around town, the Urban eBike – iGO Special Edition combines mid-drive performance, comfort, and clean urban styling into one versatile electric bike.
Shipping & Delivery
Ridewave ships eligible e-bikes, e-trikes, accessories, and parts Australia-wide from Vermont VIC 3133. Free AU shipping applies to eligible orders over $100, while eligible orders under $100 usually have a flat $10 shipping fee, subject to remote-area, island, and freight-review exclusions.
- In-stock orders are usually processed Monday to Friday, with tracking sent after fulfilment.
- E-bikes and e-trikes are bulky freight items, so delivery timing can vary by postcode, suburb, product size, carrier capacity, and remote-area handling.
- Some regional, remote, island, or high-freight areas may need manual review before dispatch. If a surcharge applies, our team will contact you before the order proceeds.
- Click & Collect is available from Ridewave showrooms. Sydney pickup may require stock transfer from Melbourne before collection.
Delivery estimates are approximate and not guaranteed. For full delivery conditions, remote-area notes, pickup information, and shipping rules, please see our Shipping & Delivery page.
Warranty
Ridewave provides a 1-year limited warranty on eligible products against manufacturing faults and defects under normal intended use. Warranty assessment depends on the product, purchase date, issue type, usage, assembly, maintenance, and review by the Ridewave team.
- Eligible warranty claims may involve replacement parts, repair support, or another appropriate solution after assessment.
- Warranty does not cover normal wear and tear, tyre punctures, misuse, water damage, unauthorised modifications, improper assembly, lack of maintenance, crash damage, or third-party repairs completed without written approval.
- Please keep your proof of purchase and submit photos or videos when making a warranty claim, as Ridewave reviews evidence before approving warranty outcomes.
- Warranty support is provided in addition to your rights under Australian Consumer Law.
For full warranty coverage, exclusions, claim steps, and assessment requirements, please see our Warranty page or submit a claim through the Warranty Claim page.
Returns & Refund
Eligible change-of-mind returns may be accepted within 30 days of purchase in line with Ridewave's return policy. Returned items must be unopened, unused, unassembled, undamaged, in original packaging, and approved by Ridewave before being sent back.
- Please contact Ridewave before returning any item. Our team will review the request and provide return instructions if the return is approved.
- Opened, assembled, used, ridden, damaged, or altered products are not accepted for change-of-mind returns by default.
- Return shipping costs, original shipping costs, restocking fees, refused-shipment costs, and payment processing fees may be deducted where applicable.
- Approved refunds are processed to the original payment method after the returned item has been received and inspected.
For full return conditions, refund timing, exclusions, and instructions, please see our Returns & Refund page.