Ridewave ships eligible e-bikes, e-trikes, accessories, and parts Australia-wide from Vermont VIC 3133. Free AU shipping applies to eligible orders over $100, while eligible orders under $100 usually have a flat $10 shipping fee, subject to remote-area, island, and freight-review exclusions.

• In-stock orders are usually processed Monday to Friday, with tracking sent after fulfilment.
• E-bikes and e-trikes are bulky freight items, so delivery timing can vary by postcode, suburb, product size, carrier capacity, and remote-area handling.
• Some regional, remote, island, or high-freight areas may need manual review before dispatch. If a surcharge applies, our team will contact you before the order proceeds.
• Click & Collect is available from Ridewave showrooms. Sydney pickup may require stock transfer from Melbourne before collection.

Delivery estimates are approximate and not guaranteed. For full delivery conditions, remote-area notes, pickup information, and shipping rules, please see our Shipping & Delivery page.