Ridewave provides a 1-year limited warranty on eligible products against manufacturing faults and defects under normal intended use. Warranty assessment depends on the product, purchase date, issue type, usage, assembly, maintenance, and review by the Ridewave team.

• Eligible warranty claims may involve replacement parts, repair support, or another appropriate solution after assessment.
• Warranty does not cover normal wear and tear, tyre punctures, misuse, water damage, unauthorised modifications, improper assembly, lack of maintenance, crash damage, or third-party repairs completed without written approval.
• Please keep your proof of purchase and submit photos or videos when making a warranty claim, as Ridewave reviews evidence before approving warranty outcomes.
• Warranty support is provided in addition to your rights under Australian Consumer Law.

For full warranty coverage, exclusions, claim steps, and assessment requirements, please see our Warranty page or submit a claim through the Warranty Claim page.